LIFE AND LUXE COLLECTIVE
PRIVACY POLICY
Effective Date: June 1, 2025
At Life and Luxe Collective (“Company,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase our services, join our programs, or engage with us online.
By using our website (www.lifeandluxecollective.com) or accessing any of our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us, as well as certain information collected automatically when you interact with our website or digital platforms.
Information You Provide Voluntarily:
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- Contact information (e.g., name, email address, phone number)
- Billing information (e.g., credit card details, billing address)
- Account details (e.g., username, password)
- Personal preferences (e.g., interests, goals, survey responses)
- Correspondence (e.g., messages, emails, testimonials, feedback)
Information Collected Automatically:
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- IP address
- Browser type and version
- Device type
- Pages viewed
- Time spent on our website
- Referring website or source
This information may be collected through cookies, tracking pixels, and third-party tools (e.g., Google Analytics, FluentCRM, FluentForms, or social media platforms).
2. How We Use Your Information
We use your information to:
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- Deliver programs, coaching, and digital products
- Process payments and send invoices or confirmations
- Provide customer support
- Send newsletters, updates, and promotional offers
- Improve our website, offerings, and user experience
- Conduct surveys or collect testimonials
- Comply with legal and regulatory obligations
We only collect and use your personal information for purposes that are necessary, relevant, and legitimate.
3. Marketing Communications
If you opt in to receive marketing from us, we may use your contact details to send you promotional emails, newsletters, updates, or offers. You can opt out at any time by clicking “unsubscribe” at the bottom of any email or by contacting us directly.
4. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your data with trusted third-party service providers who help us operate our business, such as:
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- Payment processors (e.g., Stripe, PayPal)
- Email and CRM platforms (e.g., FluentCRM)
- Hosting providers
- Analytics tools (e.g., Google Analytics)
- Professional advisors (e.g., accountants, legal counsel)
These third parties are contractually obligated to protect your data and only use it to perform their duties on our behalf.
5. Data Security
We implement reasonable and appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no system can be guaranteed to be 100% secure. By using our site, you acknowledge and accept this risk.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, track user engagement, and improve our marketing.
You may disable cookies through your browser settings, but doing so may impact your ability to fully use our site.
7. Third-Party Links
Our website and programs may include links to external websites or platforms. We are not responsible for the privacy practices or content of third-party websites. Please review their policies separately.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.
9. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
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- Access or request a copy of your information
- Update or correct your information
- Request deletion of your data
- Withdraw consent or object to processing
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at [email protected].
10. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law (e.g., tax or legal reporting purposes).
11. International Users
Our website is operated from the United States. If you are accessing it from outside the U.S., you consent to the transfer of your data to the U.S., which may have different data protection laws than your country of residence.
12. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes take effect immediately upon posting. We encourage you to review this page periodically to stay informed.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, contact us at:
Life and Luxe Collective
Email:[email protected]
Website: www.lifeandluxecollective.com